Stadium Ticketing Coordinator

Fédérations et événements
Budapest , Hongrie
Temps Plein
Concurrentiel
1 / 03
Maximize ticketing revenues and optimize attendance at all matches through a fair and transparent system, which provides value for money for all spectators in a safe and festive environment

Full description

Project mission

The mission of Ticketing (TICK) is to maximize ticketing revenues and optimize attendance at all matches through a fair and transparent system, which provides value for money for all spectators in a safe and festive environment. The LOS Stadium Ticketing Coordinator will be overall responsible for the implementation of the ticketing operations within the stadium and for reporting stadium-related matters to the LOS Venue Ticketing Manager .

Key responsibilities

  • Communication and cooperation
  • Collaborate closely with LOS Venue Ticketing Manager
  • Main contact for stadium counterparts
  • Liaise between ticketing staff, the host city, the stadium operators and the football clubs
  • involved in the stadium operations

Training of other staff members and/or volunteers

  • Conduct training of the stadium volunteers
  • Prepare the documentation used for the training of the stadium volunteers
  • Monitor the activity of the volunteers and report any issue to the LOS Volunteer Manager

Event-time responsibilities

  • Ensure proper implementation of the ticketing operations within the stadium including
  • seat checks, signage, preparation of ticketing stadium locations
  • Implement mobile ticketing operations as required
  • Implement match day operations in accordance with the ticketing operations plan
  • Supervise match day stadium preparations
  • Staff planning for match day stadium operations
  • Support with safety and security, spectators and access control services
  • Troubleshoot ticketing-related problems as they arise
  • Provide customer service for ticketing matters at the venue if required

Administration

  • Daily report to the LOS Venue Ticketing Manager
  • Prepare report post-tournament

Profile of successful candidate

  • Must-have requirements
  • Experience of 1-2 years in stadium operations
  • Full professional proficiency in English (both oral and written)
  • Organized, accuracy and resistant to stress, team player
  • Good team management and communication skills
  • Available to work on the weekends and outside the office hours

Additional requirements

  • University degree
  • Experience in major international sports event or stadium operations as a plus
  • Communication proficiency in the local language of the venue considered as a big asset,
  • good knowledge of other languages is a plus
  • Problem solving attitude
  • Good knowledge of mobile devices
  • Experience of work with volunteers

Start date: 11/05/2020
End date: 30/06/2020

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