Event Retail Experience Manager

Your Mission

• Accountable for the execution of consistent and high standards of retail excellence in all stores.
• Create a visual merchandising concept for event retail with different store formats and executions according to brand guidelines and expectations.
• Ensure global standards of event visual merchandising are met by conducting regular trainings and development workshops with relevant internal teams.
• Work closely with the Retail Operations Manager and our trackside partner to ensure optimal stock levels are allocated and maintained across all stores at applicable events.
• Ensure store layouts are commercially viable and appropriate for event retail.
• Creation and ongoing monitoring of key metrics such as footfall, popular items and customer feedback; reporting results back to key stakeholders whilst making strategic recommendations for future events.
• Identify any key areas for in-store development and work closely with internal and external teams to implement these.
• Liaise with third party suppliers in the delivery of any projects where applicable.
• People management of a small core onsite team, plus the local store managers.
• Provide input on the creation of key training programs for trackside staff and manage the onsite delivery of these alongside our trackside partner.

Your Talent

• University degree.
• Multiple years of experience in developing and managing international event retail events.
• Track record of developing retail store concepts and delivering a best in-class experience.
• Experience with managing, coaching & inspiring a team.
• In depth understanding of consumer-based retail business.
• Exceptional customer service focus and interpersonal skills.
• Dealing with international clients and working in sensitive branded environment.
• Ability to drive business through creativity, brand consciousness and commerciality.
• Ability to work independently while still working within a team environment.
• Ability & drive to travel intensively & frequently across the globe.
• English on a proficiency level, both verbally and in writing.